Parts Coordinator

Your responsibilities:

• Handle inquiries, quotations, and orders for spare parts from customers and internal teams.
• Coordinate the procurement, inventory management, and timely delivery of spare parts.
• Monitor stock levels to ensure availability of critical components while minimizing excess inventory.
• Provide administrative support to the service team, including scheduling service jobs, preparing service reports, and maintaining accurate records.
• Assist in the preparation of service quotations and invoicing.
• Track and report on service-related metrics, such as response times and job completion rates.
• Act as a liaison between customers and the service team to address inquiries and ensure timely communication.
• Follow up with customers on parts orders and service activities to ensure satisfaction.
• Maintain accurate and organized documentation of spare parts transactions and service activities.
• Prepare regular reports on spare parts inventory, usage, and sales performance.
• Work closely with the service engineers, service manager, and logistics team to ensure seamless operations.
• Support the finance team by providing accurate billing information and resolving discrepancies.
• Ensure all processes comply with Liebherr’s quality standards and local regulations.
• Adhere to health, safety, and environmental policies in all activities.

• Diploma in Business Administration, Supply Chain Management, or a related field.
• Minimum of 2-3 years in spare parts coordination, service administration, or a similar role.
• Excellent communication and customer service abilities.
• Proficiency in managing purchase orders, invoices, and shipping documents.
• Knowledge of inventory management systems for spare parts and consumables.
• Competency in office software (e.g., Microsoft Excel, Word, PowerPoint).

At Liebherr, you can expect a challenging, interesting area of work in an internationally successful group of companies. We can offer you a secure job with the welfare benefit that a modern company provides and pay that reflects your performance.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sindy Nabila Putri.

The company

PT. Liebherr Indonesia Perkasa
Jl. Mulawarman No. 17 Rt. 19, Kelurahan Manggar
76116 Balikpapan
Indonesia (ID)

Sindy Nabila Putri
PTL-HRGA-Recruitment@Liebherr.com