Partner Renewal Specialist

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Responsibilities:

1. Manage end-to-end product renewal and expansion to existing clients (all product).
2. Work closely with internal teams to create and execute marketing campaigns to boost product expansion & renewal.
3. Conduct product demonstrations to existing clients if necessary.
4. Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap.
5. Handle administrative duties e.g. renewal emails, quotations, invoices, and weekly reports.

Requirements:

1. Bachelor’s degree from any major.
2. Experience as Business Development/Aftersales in a SaaS/Tech company.
3. Familiarity with CRM tools is a plus.
4. Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).
5. Comfortable and confident speaking to mid-level and senior executives.
6. Excellent problem-solving & analytical skills.
7. Able to multitask & good time management.
8. Fluent in verbal and written English.
9. Continuously updated with current business trends.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

We wish you the best. Hope to see you around soon!