Operational Assistant

Supporting Visitation and Facilities Manager

Assist the Visitation and Facilities Manager in managing all the needs of the Visitation and Facilities Department.

Operational

• Ensuring all Museum Operational needs are ready and feasible to operate (Pre- and Post-MUSEUM Operational hours).
• Ensure that all administrative processes in the Visitation and Facilities department run well as needed.
• Ensuring that all Man Power (VSO / Security / Museum Assistant / Cleaning) is fulfilled and runs properly according to operational needs.
• Ensuring all Museum activities / Operational activities (loading / unloading art work, events, civil, MEP, fitout, ticket sales, safety artwork, security, hygiene and cleaning) run well according to procedures and needs.

Reporting

• Make a daily ticket sales report and manual ticket admission.

Briefing and Evaluation

• Conducting briefings and evaluations to the entire operational team (VSO / Security / Museum Assistant / Cleaning), conveying information, giving direction, and handling operational constraints every day.

Coordination

• Coordinate with building management related to licensing, constraints, and all operational needs that cover the building area.

Managing Property

• Managing property museum assets (standing signage, standing barrier, handy talky, lighting, APAR, etc.), ensuring that all conditions are good and proper to use.
• Supervise all areas including manpower, work safety, cleanliness, security, and the feasibility of the museum’s area/facilities.

Qualification

Education & Experience

• Bachelor’s Degree
• Required language(s): English, Bahasa Indonesia
• At least 1 year of working experience in the related field is required for this position
• Specialized in Customer Service, Hospitality
• Good sense of direction and communication
• Good knowledge in ME (Mechanical Electrical) is a plus.
• Flexibility and willingness to work outside office hours
• Ability to work well independently and as part of a larger team
• Excellent interpersonal skills
• Exceptional organizational skills
• Proactive and responsive
• Deadline-driven