Operation Improvement Manager

Management (Manufacturing, Transport & Logistics)

Full time

Responsibilities:

• Analyze operational processes and systems to identify areas for improvement in efficiency, quality, and cost-effectiveness.
• Plan, execute, and oversee initiatives focused on process optimization, waste reduction, and operational efficiency.
• Utilize data analysis and metrics to assess current performance, identify trends, and develop insights that inform improvement projects.
• Work closely with departments such as production, logistics, customer service, and quality assurance to align on improvement initiatives and implement changes.
• Train teams on new processes, tools, and best practices to ensure successful adoption of improvements and foster a culture of continuous improvement.
• Establish and track key performance indicators (KPIs) related to operational efficiency, quality, and cost savings.
• Create comprehensive reports on improvement project outcomes, including progress updates, achieved efficiencies, and areas for further optimization.
• Address operational issues as they arise, conducting root cause analysis to develop and implement solutions.

Requirements:

• Minimum 5 years of experience in operations, continuous improvement, or process optimization, with at least 2 years in a management or supervisory role.
• Strong analytical skills and proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) to drive performance insights.
• Expertise in process improvement methodologies such as Lean, Six Sigma, or Kaizen.
• Project management skills with experience leading cross-functional projects from inception to completion.
• Excellent communication and interpersonal skills to work effectively with various teams and present findings to leadership.
• Problem-solving skills to address and resolve operational inefficiencies.
• Familiarity with process mapping, workflow analysis, and best practices in continuous improvement.
• Ability to work in a fast-paced environment, handling multiple projects and priorities.
• Experience with change management and team engagement to support new process adoption.
• Strong organizational skills and attention to detail.