Online Retail Customer Specialist

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TalentPop App
Kota Semarang
Remote
IDR 100,000,000 - 200,000,000
Be among the first applicants.
2 days ago
Job description

We’re seeking an Online Retail Customer Specialist to deliver outstanding customer support!

Your Responsibilities:

  • Handle customer inquiries via phone, chat, email, and SMS
  • Process and manage orders, refunds, and returns
  • Provide personalized product recommendations
  • Keep customer records up to date

What We Look For:

  • 1+ year of customer service or e-commerce experience
  • Strong communication and problem-solving skills
  • Familiarity with Shopify and CRM platforms
  • Detail-oriented and customer-focused

Perks & Benefits:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home flexibility

Apply today!

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