Online Customer Relations Specialist

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TalentPop App
Bekasi
Remote
IDR 100,000,000 - 200,000,000
Be among the first applicants.
2 days ago
Job description

We’re hiring an Online Customer Relations Specialist to provide outstanding service to online shoppers.

Your Role:

  • Handle customer inquiries through chat, email, phone, and SMS
  • Process orders, refunds, and returns efficiently
  • Provide tailored product recommendations
  • Maintain accurate customer records

What We’re Looking For:

  • 1+ year of experience in customer service or e-commerce
  • Strong problem-solving and communication skills
  • Familiarity with Shopify and CRM tools
  • Detail-oriented and customer-focused
  • Ability to work remotely

What We Offer:

  • $5/hour plus commissions and annual raises
  • Paid time off and health insurance
  • Performance-based incentives
  • Work-from-home setup

Apply today!

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