Online Customer Care Representative

Be among the first applicants.

TalentPop App

Palembang

Remote

IDR 100,000,000 - 200,000,000

Be among the first applicants.

2 days ago

Job description

Join our team as an Online Customer Care Representative and help customers with their online purchases!

Responsibilities:

Assist customers with orders, refunds, and inquiries
Provide personalized product recommendations
Ensure accurate customer records and insights
Collaborate with the team to enhance customer satisfaction

Requirements:

1+ year of experience in customer service or e-commerce
Strong communication and problem-solving skills
Familiarity with Shopify and CRM tools
Sales-oriented mindset
Ability to work remotely

Perks & Benefits:

$5/hour plus commissions and annual raises
Paid time off and health insurance
Performance-based incentives
Work-from-home flexibility

Apply today!