Online Customer Care Agent

Join us as an Online Customer Care Agent and help shoppers have a smooth online experience!

What You’ll Do:

• Support customers with inquiries, orders, and returns via multiple channels
• Recommend relevant products to improve customer satisfaction
• Ensure timely order processing and tracking
• Maintain customer records and suggest improvements

Requirements:

• 1+ year of experience in customer service or e-commerce
• Strong problem-solving and communication skills
• Familiarity with Shopify and CRM tools
• Remote work capability

What We Offer:

• $5/hour plus commissions and annual raises
• Paid time off and health insurance
• Performance incentives
• Career growth opportunities

Apply now!