Monitoring & Evaluation Manager

YNH is affiliated to and works closely with Noora Health, a US based health systems strengthening organization, that designed, developed, and implements the Care Companion Program. The CCP focuses on training and empowering family members of patients across the health system, equipping them with high-impact health skills required to become impactful caregivers to their loved ones and enable their recovery at home. The CCP is currently implemented at >500 health facilities in India and Bangladesh.

YNH will support and assist the Indonesian public health system to implement CCP across city, district, provincial, and national levels, thereby enabling improvements in health outcomes for patients and improved quality of health services and care delivery.

According to Noora Health’s discussions with East Java health provincial office and as per the MoU between Noora Health and District of Pamekasan on Care Companion Program Implementation, YNH will conduct a TOT (Training Of Trainers) for Health workers (Nurses/midwives/bidans) in order to train caregivers across East Java.

ABOUT THE ROLE

The Monitoring and Evaluation Manager will play a key role in supporting the M&E team to implement monitoring and evaluation activities. This role will assist in data collection, management, and reporting to ensure that Noora Health’s programs are effectively monitored and evaluated.

WHAT YOU WILL DO

• Monitor the Care Companion Program (CCP) progress and identify gaps.
• Share feedback on location-specific CCP progress.
• Ensure accurate and timely data entry and management.
• Support the maintenance of data quality through regular checks and audits.
• Manage large-scale data received from health care facilities and assist in analyzing data to track program performance and outcomes.
• Conduct data extraction, analysis, and reporting using visualization and reporting tools to define and develop a data dashboard.
• Work with multiple data streams present in the organization for reporting purposes.
• Travel to program areas to support data collection and verification processes.
• Contribute to the preparation of monitoring and reports and presentations.
• Support the communication of monitoring and evaluation findings to internal and external stakeholders.
• Establish a mechanism and periodically share generated data with the monitoring and evaluation, and program delivery team.
• Responsible for reporting according to the developed monitoring system with monthly, quarterly, and annual reports covering key CCP yearly targets.
• Collaborate with program teams to gather necessary information for monitoring and evaluation.
• Periodically assess the project with ongoing monitoring of key project outcomes, outputs, and activities.
• Develop technical tools and data infrastructure for successful continuous quality monitoring.
• Streamline data collection processes from Survey CTO, especially when it comes to CCP quality assessment tools.
• Provide administrative support to the Monitoring and Evaluation Team, including scheduling meetings and organizing documentation.
• Participate in training sessions on monitoring and evaluation methodologies and tools.
• Stay updated with best practices in monitoring and evaluation.

WHO WE ARE LOOKING FOR

• Bachelor’s degree or postgraduate in Public Health, Population Studies, Social Sciences, Statistics, or a related field with minimum 5 years of relevant professional experience.
• Experience in the monitoring and evaluation field, handling large-scale data, data management, and analytical skills.
• Good understanding of M&E concepts and methodologies.
• Work experience in public health projects.
• Hands-on experience with popular data visualization tools like Tableau, PowerBI, Looker etc..
• Experience in managing a team.
• Proficiency in Google Suite, and Microsoft Office Suite, particularly Excel and Spreadsheets.
• Strong organizational and time management skills.
• Ability to work effectively in a team and with diverse stakeholders.
• Good communication and interpersonal skills.
• Fluency in Bahasa Indonesia and English.
• Ability to quickly learn new tools/techniques for data analysis, if required.
• Strong ownership and ability to collaborate with multiple teams to deliver output.
• Ability to work with minimal supervision, while also proactively and regularly communicating progress updates and bottlenecks requiring attention or support from leadership.
• Action-oriented, flexible approach and problem-solver, with an ability to manage multiple competing deadlines.
• Ability to work with uncertainty and rapidly adapt to changes.