- Manage, configure, and maintain related to Microsoft Environment
- Provide technical support and troubleshooting for end-users related to M365 issues
- Manage Active Directory, Group Policy, and other core infrastructure components.
- Deliver documentation related to Microsoft products for monthly reports
- Coordinate with Microsoft principal teams to deliver solutions (if escalation needed)
- Create and update technical documentation for IT staff and end-users related to Microsoft products
Specifications:
- Bachelor's degree in Computer Science or a related field.
- Minimum 3 years experience in Microsoft Exchange, O365 AD
- Knowledge of Microsoft Azure, Active Directory, Active Directory Security, Azure AD, O365, SQL Server, Windows Server
- Certification (Optional): MCSA, MCSE, or relevant Microsoft certifications.
- Strong problem-solving and analytical skills