Marketing & CRM Manager

Are you a dynamic and experienced professional looking for a new and exciting opportunity? Our esteemed client, TaxPrime, has an opening for a Marketing & CRM Manager who can lead their team to success. If you have a proven track record in leading successful sales and marketing campaigns, then this is the perfect position for you! Don't hesitate, apply now to take your career to the next level.

Job Description

1. Develop and maintain online and offline customer funnel monitoring tools (CRM)
2. Set budgets and targets such as KPIs and CaCs
3. Decide timely Marketing & Brand strategy for the entire company and each division
4. Plan, manage, and evaluate marketing activities with appropriate metrics that align with the company's goals
5. Conduct timely market research, and regularly monitor industry trends, customer behavior, and competitors
6. Ensure adequate technology implementation for Marketing purposes
7. Coordinate regularly with Corporate Secretary and Managing Partners to leverage client acquisition and retention
8. Conduct periodical surveys to measure customer satisfaction and service quality
9. Plan Weekly, Monthly, Quarterly, and Yearly campaign strategies, and evaluate the marketing campaigns
10. Identify potential partners, clients, and collaborators within the tax and financial industry.

Minimum Qualifications

1. Bachelor's Degree in Business, Marketing, or Related Fields
2. 3-5 years of experience in Sales & Marketing
3. Excellent communication, presentation, and negotiation skills, with high fluency in written and spoken English
4. Experience in leading a multitude of marketing projects, managing teams and budgets, and conducting market research
5. Prior exposure to the tax industry will be highly advantageous
6. Proficiency in SEO, Social Media, and other online marketing tools, and monitoring tools such as CRM and BI Tools
7. Strong analytical skills, with adeptness in reading customer behaviors and market trends
8. Strong leadership, communication, and interpersonal skills with a keen ability to build strong relationships with clients and team members