Manager of Growth Strategy

About The Role

Here comes a new challenge for you who is seeking the next leap in your career growth, being our Growth Manager for GoFood! In this role, you will lead problem-solving processes and execute solutions with focus on improving demand and growth metrics for GoFood. Combining business strategy and customer experience & behavior analysis, you will do experiments and campaigns that will encourage our users to experience the product’s core value as quickly as possible which will also improve the product's account spending. In short, you’ll get out of bed every day thinking about new ways to solve exciting problems and grow the business, how cool is that!

• Lead and discover growth opportunities to grow and retain GoFood user base by running data analysis from Gojek’s vast data resources including business data, transaction data, customer activity within apps and actual customer insights.
• Work closely with the Product, Marketing, Sales, Research and Intelligence team to understand customer pain points and define the solution as well as Data, Ads and Operation teams in the development and implementation of initiatives and strategies.
• Prepare reports of key customer metrics analysis as a basis of rationale and recommendations to upper management, including CxOs of Gojek and GoTo Group.
• Conduct competitive benchmarking and analysis with local and international counterparts.
• Introduce beneficial business changes through well-written strategy documents; validate the hypotheses through A/B tests or other robust experimentation methods.
• Operate the product solution and define the program to achieve business objectives by combining multiple initiatives (e.g. promotion program, incentive product, and discovery product).

• BS/MS in Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience.
• Minimum 5 years of working experience in business strategy and planning.
• Strong critical thinking, coordination, and stakeholder management skills to drive analysis and cross-collaboration independently.
• Data analytics capability with a good knowledge of SQL and experimentation process; high proficiency in Python and R is a plus.
• Strong business acumen with successful experience influencing and leading cross-functional teams.
• End-to-end problem-solving mindset that can work in increments and exponents.
• Radical Candor leadership while also being a strong team player; possessing team synergy skills with a high level of enthusiasm in collaborating in a cross-functional team and can also balance attention to detail.

Psst, at the moment we are aiming to upgrade our operation through automation and machine learning. If you are interested in solving business problems through the latest cutting-edge data solutions, this is the right place for you!