Lead Product Manager - Digital Signature

About The Team

As our Product Manager, you'll get to help solve consumer problems, define product roadmaps, craft product vision, and build products to scale to help grow the Digital Signature product line (under the new Digital Identity business line) of Goto Financial. As a Product Manager, you will work alongside the Business team, Engineering, Designers, BI Analysts, Data Science, Customer Research, Risk and Compliance to help deliver innovative and delightful customer experiences.

What You Will Do

• Product Ownership - you will take full ownership of new Digital Signature product portfolio, conceptualizing, planning, building and managing end-user experiences related to the product.
• Customer-Centric - be the voice of the user and advocate for customer-first products while moving the needle on high-impact problem spaces.
• Data-Driven Approach - drive product decisions using data analytics, A/B testing, and user insights to achieve measurable outcomes.
• Strategic Roadmaps - define clear, well-scoped product requirements based on user pain points/needs understanding and insights from data backed by strong intuition.
• Market Intelligence - stay at the forefront of industry trends, competitor analysis, and regulatory changes through data-driven research.
• Cross-functional collaboration - work in tandem with engineering, design, and marketing teams to ensure data-backed product launches, while also defining & tracking success metrics of the product.

What You Will Need

• A Bachelor/Master’s or an equivalent degree, preferably Engineering/Computer Science.
• At least 6 years of experience as a Product Manager or product-centric roles, ideally in a B2B product line with a large-scale product.
• Being data-driven - able to work creatively with data teams to do the necessary analysis or build dashboards to support the product initiatives. Ability to query using SQL is a plus.
• Strong communication skills & stakeholder management - able to communicate clearly with different teams, including but not limited to Software Engineers, Business, Data, Legal & Compliance.
• Customer obsession and UX skills - you can empathize with the users and apply mature design thinking skills to build simple, intuitive, effective user journeys and interfaces.
• You can excel and adapt in a constantly changing and rapidly growing workplace - high attention to detail would be very important to succeed.
• Prior experience in B2B products, Fintech, Digital Identity/Risk/KYC domains will be a plus.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress” by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms. It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics, and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchant solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.