Lead Product Manager (Accounting & Tax)

Lead and facilitate high-visibility, cross-company initiatives, earning trust from executives to prioritize and drive initiatives impacting multiple features and departments.

Mentor and guide less experienced Product Managers.

Drive successful go-to-market strategies for complex features and products.

Own not just outputs but also outcomes related to the product area.

Proactively influence the roadmap and strategy of the broader organization (e.g., other PM teams, Sales, Business, and Marketing).

General Responsibility

• Lead and facilitate high-visibility, cross-company initiatives, earning trust from executives to prioritize and drive initiatives impacting multiple features and departments.
• Mentor and guide less experienced Product Managers.
• Drive successful go-to-market strategies for complex features and products.
• Own not just outputs but also outcomes related to the product area.
• Proactively influence the roadmap and strategy of the broader organization (e.g., other PM teams, Sales, Business, and Marketing).

Scope

• Own an area spanning multiple product areas.

Quality of Results

• Set and consistently achieve high outcomes-oriented goals for the team and the broader organization.
• Successfully ship initiatives that set new standards for quality.
• Proactively guide teams to deliver on time despite significant challenges.
• Drive multiple products across the company to deliver successful results.
• Demonstrate bias to action.
• Consistently hit quarterly goals.
• Ensure continued quality and improvement of the product area.
• Anticipate changes in advance and adapt a flexible approach to mitigating risks for their own team and other teams.
• Proactively identify and mitigate risks, assessing the impact of internal and external changes and escalating as appropriate.
• Independently resolve issues of most shades of complexity within their scope.

Customer Science

• Act as a customer expert, engaging with customers using their product area and beyond to gather deeper insights.
• Be recognized internally as an expert in customer needs for their product area.
• Use customer insights to effectively generate maximum possible value for the product area.
• Proactively drive user research projects using qualitative (e.g., interviews) and/or quantitative (e.g., surveys) methods with minimal guidance.
• Partner effectively with product leaders to define problems to understand and validate decision-making.
• Consistently incorporate customer insights into problem and solution definitions.

Problem-Solving Skills

• Articulate problem statements, including complex ones, with exceptional clarity.
• Proactively leverage the team’s capabilities to synthesize inputs into problems.
• Continuously evolve the understanding of the problem.
• Align a myriad of teams across the company to the problem.
• State key assumptions when scoping the problem statement and hypotheses.
• Maintain up-to-date problem definitions.

Go-To-Market

• Develop and execute comprehensive go-to-market strategies for new features and products.
• Coordinate cross-functional teams (Marketing, Sales, Support) to ensure successful launches.
• Define target audiences and develop messaging and positioning.
• Track and analyze launch performance, making adjustments as needed.

Managing People

• Mentor and develop junior Product Managers.
• Provide guidance and support to team members.
• Foster a collaborative and high-performing team environment.
• Conduct performance reviews and provide feedback.
• Identify training and development needs for the team.