Laundry Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

Key Responsibilities:

1. Oversee daily operations in the laundry department, ensuring high standards of cleanliness and guest satisfaction.
2. Supervise laundry staff, providing training, support, and performance evaluations.
3. Conduct regular inspections of the laundry area and processed linens to ensure adherence to quality standards.
4. Address guest inquiries and concerns promptly, ensuring timely resolution of issues.
5. Collaborate with other departments to coordinate guest services and maintain smooth operations.

Our Ideal Laundry Supervisor candidate will have:

1. Previous experience in a supervisory or managerial role within a hotel or hospitality environment, specifically in laundry or operations.
2. Proven ability to lead, motivate, and manage a team effectively, fostering a positive work environment and ensuring high performance.
3. Exceptional attention to detail in inspecting processed linens and the laundry area to ensure cleanliness and adherence to hotel standards.
4. Strong verbal and written communication skills to effectively interact with team members, guests, and other departments.
5. Ability to prioritize tasks and manage time effectively to meet deadlines, especially during peak hours.
6. Familiarity with laundry techniques, equipment, and safety protocols relevant to the hospitality industry.
7. A positive and proactive approach to work, inspiring and encouraging team members to maintain high standards of service and cleanliness.

Our Benefits:

1. Rewarding Work Culture
2. Excellent Mentoring, Training and Development Opportunities
3. Complimentary Stays at Four Seasons Worldwide after 6 Months
4. and so much more!

Note: For Indonesian Nationality only