Key Account Manager

Job Responsibilities:

• Relationship Building:
• Develop strong, long-lasting relationships with key accounts.
• Serve as the primary point of contact, understanding their needs and priorities.
• Build trust and rapport to ensure client retention and satisfaction.
• Strategic Account Management:
• Develop and execute strategic account plans to achieve sales targets and growth objectives.
• Identify new business opportunities within existing accounts (upselling/cross-selling).
• Analyze account performance, identify trends, and provide recommendations.
• Drive sales and revenue generation from key accounts.
• Negotiate contracts, pricing, and service agreements.
• Collaborate with internal teams (e.g., product, marketing) to ensure client needs are met.
• Communication & Coordination:
• Conduct regular business reviews with clients.
• Proactively address client inquiries and resolve issues.
• Effectively communicate product updates, market trends, and company initiatives.
• Grow sales R17+ and Luxury, SU, EV in big cities.
• Grow our SOM in big cities by penetrating new channels and new key accounts in big cities.
• Market Analysis: Stay informed about market trends, competitor activities, and industry developments.
• Forecasting: Develop accurate sales forecasts for key accounts.
• Reporting: Provide regular reports on account performance, sales activity, and key metrics.
• Team Collaboration: Work closely with other sales team members, as well as cross-functional teams (marketing, customer support, product development).

Job Qualifications:

• Bachelor degree preferable in Sales & Marketing & related
• More than 6 years experience in Sales and Marketing, with at least 2 years in the managerial level
• Basic Tire, Product and Business Process Knowledge
• Sales and Marketing Knowledge
• Interpersonal, communication, influence and impact
• Leadership skill (Motivating, Coaching, Delegating)
• English proficiency (verbal and written) and computer literate
• Excellent relationship-building abilities
• Strategic thinking and planning
• Sales and negotiation expertise
• Analytical and problem-solving skills
• Business acumen and industry knowledge
• Time management and organizational skills