Key Account Executive

Job Responsibilities:

• Responsible for handling Online Sales Channel (Laz, Tokped, BliBli, Tiktok, Shopee) and manages overall sell in and sell out.
• Shop management (Laz, Tokped, BliBli, Tiktok, Shopee).
• Manages and oversees the day-to-day operations of the online platform.
• Ensures the design of the shop adheres to the brand guidelines and directives by updating product content and images.
• Recommends plan of action to increase revenue and profitability of the line business.
• Campaign and promotion management.
• Recommends and implements brand-traffic strategy to ensure sales and marketing objectives are achieved.
• Executes campaign calendar as aligned with the brand objective.
• Analyzes the performance of the products, categories, and consumer buying patterns on a regular basis.
• Order and inventory management.
• Plans and updates inventory for the online sales platform.
• Processes online sales orders and coordinates with different departments to ensure KPIs are achieved.
• Liaises with various departments regarding administrative and logistical preparations before the campaign and ensures shipment/orders of customers arrive on time.
• Monitors and reconciles products and payment for fulfilled orders vs. failed/returns and recommends plan of action.
• Responds and takes action on customer concerns.
• Gathers and analyzes data to improve the online business.

Job Qualifications:

• Bachelor's Degree in Business Administration or a related field preferred.
• 2-3 years work experience in E-Commerce.
• Proficient in Lazada, Shopee, Tokopedia, or any Online Selling Platform.
• Knowledgeable in E-commerce landscape.
• Sales background experience is an advantage.
• Organized and have good computer skills.
• Above average communication, presentation, and negotiation skills. Proficient in English (Read, Write, and conversation).