Junior Service Engineer

You will be the primary focal point to vendors for the coordination of hardware and/or software support, delivery of operational services, handle billing, internal system, and monitor the end-to-end operations. Your aim to fulfil committed KPI to IBM Clients, and support business growth.

Your Role and Responsibilities

Managing vendors delivery KPI and coordination with Customer.

Required Education

Bachelor's Degree

Required Technical and Professional Expertise

Requirements:

• Fluent in communicating in English, both written and verbal.
• Proficient in using Ms Office, especially Excel’s formula, pivot, and filter.
• Adaptable with quick changes to follow IBM Internal, Customer, or Supplier requirement, Law, and other applicable regulation.

Preferred Technical and Professional Experience

• Experienced in handling vendor management system.
• Expert in creating automation in Ms Excel.
• Expert in creating dashboard for vendor management system.

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Other Relevant Job Details

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title: Vendor Management Coordinator

Job ID: 7897

City / Township / Village: Jakarta

State / Province: Jakarta Raya

Country: Indonesia

Work Arrangement: Onsite

Area of Work: Infrastructure & Technology

Employment Type: Fixed Term

Position Type: Entry Level

Some travel may be required based on business demand.

Company: IBM

Shift: General (daytime)

Is this role a commissionable/sales incentive based position? No