IT Support

Position Summary

• Responsible for managing and operating on-premise IT infrastructure & network
• Perform desktop PC and laptop (H/W and S/W) troubleshooting and installation
• Perform day to day IT support for internal office management
• Responsible for managing, maintaining, and ensuring office IT security and policy
• Perform troubleshooting for on-premise infrastructure such as firewall, proxy, network, server, etc
• Support IT security audit
• Support IT asset inventorization and provisioning
• Perform and evaluate IT infrastructure security
• Work with global Samsung security team to ensure policy applied and maintained within the office.

Role and Responsibilities

Hardware/Software

• Familiar in assembly and disassembly laptop or desktop PC
• Experience in troubleshooting common software issues (Windows Update, Office applications, AntiVirus, Printer, etc)

Server

• Familiar and proficient work using Linux environment
• Familiar with virtualization

Network

• Understand and have knowledge of networking concept Routing, Subnetting, VLAN, Layer 2 and Layer 3 Network Protocols
• Familiar or have knowledge in Cisco, OSI Layer, etc
• Good understanding of networking protocols - TCP/IP, DNS, DHCP, NAC
• Firewall operation

IT & Infra Security

• Understand and have deep knowledge of IT security process and analysis
• Familiar or have good knowledge in IT security tools

Policy Management

• Understand and have knowledge in implementing and managing office policy related to IT operation and security

Skills and Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, Information System or related discipline, or equivalent work experience is required
• Language: Proficient in English both speaking and writing
• Contract Outsource employee

* Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a current or previous employer.

Consumer Electronics Manufacturing 101-1,000 employees

PT Samsung Electronics Indonesia is one of the subsidiaries of Samsung Electronics, the largest and fastest growing global electronics company. We are a multinational company specialized in manufacturing, sales and marketing of electronic products, such as consumer electronics and IT/HHP products. As one of the global market players, we are looking for qualified employees to achieve the company’s mission. We are looking for dynamic, motivated and capable individuals for this position.