IT Manager

To be the primary point of contact as the IT business partner to our business leaders, department heads, and stakeholders, understanding their requirements and translating them into IT initiatives and projects focusing on IT value creations.

Engage with business stakeholders to identify pain points and opportunities for process alignment and automation, providing technology guidance on implementing these business solutions.

Collaborate with business stakeholders and provide IT solutions which could enable our business in the commercial front.

Responsible to lead a team of IT staff to manage the overall IT operations for the CMA CGM offices in Indonesia, ensuring smooth functioning of local applications, systems, and infrastructures.

Plan and manage IT budgets, including CAPEX and OPEX, to ensure cost-effective allocation of resources and investment in technology infrastructure.

Establish, maintain, and align to global IT policies, procedures, and governance frameworks to ensure compliance, risk management, and efficient IT operations.

Oversee IT maintenance and operational activities to ensure optimal performance, security, and reliability. To meet key performance indicators (KPIs) related to IT operations, service delivery, and user satisfaction, and implement corrective actions as needed.

Develop and maintain comprehensive disaster recovery and business continuity plans to minimize downtime and mitigate risks to business operations.

Foster a culture of continuous improvement within the IT organization, encouraging innovation, efficiency, and excellence in service delivery.

Leads and manages Indonesia sites and suppliers for activities related to the delivery and support of process and IT operations.

In partnership with Regional Services groups within APAC, to make recommendations and drive IT strategies which will have a direct impact on the regional Technology enablement for Indonesia.