IT Infrastructure Analyst

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

IT Infrastructure Analyst – Your future position?

Overall mission:

Assist in managing the IT infrastructure projects and operations, to ensure effective functioning in the area of network & telecommunications, local applications hosting, local hardware and servers, according to business and IT needs.

What you will be accountable for:

IT Infrastructure design and delivery

1. Support IT Infrastructure operations for APAC sites
2. Coordinate and support implementation of IT projects
3. Document findings, prepare reports and make recommendations
4. Collaborate with regional IT and business teams

IT Infrastructure operations

1. Server management – physical & virtual servers including VMware virtualization
2. Backup & DR – ensure data backup & recovery procedures are conducted without failure and ensure data security and recovery.
3. Manage infrastructure inventories and lifecycle
4. Ensure availability and continuity of the infrastructure services in their scope
5. Involved in Incident, Problem, Change and Service Request Management.
6. Escalate recurring or impactful issues to management
7. Contribute to resolution of problems following priorities defined by the problem manager
8. Propose or recommend IT Infrastructure Services modifications.
9. Ensure all technical documentation is produced and kept up-to-date
10. Coordinate and assist in the delivery of relevant DR Tests

Information Security

1. Ensure security rules implementation as per organization policies.

Your professional profile includes:

1. Possess a bachelor degree in relevant field.
2. Excellent verbal and written English communication. Additional language is a plus point.
3. Possess 4-10 years of proven work experience as an Infrastructure operations analyst or similar role
4. Knowledge of Cisco and VMware are must have.
5. Knowledge of Backup Exec and Veeam are preferred.
6. Possess knowledge in WAN (Performing monitoring, troubleshooting and support of WAN & SD-WAN environments) & LAN (Routing, switching, WiFi & telephone based on Cisco standards.
7. Experience working in manufacturing industry is a plus point.
8. Possess problem solving, stakeholder management and customer focus mindset.

What we offer:

1. Best-in-class benefits, competitive pay, and a nurturing and progressive environment.
2. Excellent opportunities for progressive learning and development.
3. A creative team environment that will inspire you
4. Comprehensive healthcare plans.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.