Insurance Advisor - HSBC (Jkt 1)

Responsibilities:

• Coordinate and maintain good relationships with Branch Manager or Relation Manager of the banks allocated in order to support performance and Bancassurance growth.
• Prepare production report on a daily, weekly, and monthly basis.
• Coordinate with Claims Team for claims settlements.
• Perform Customer Centricity by attentiveness, reliability, and availability to customers, in line with current AXA pillar.
• Ensure compliance by meeting regulatory requirements and adhering to policy and procedures.

Minimum Requirements:

• Completion of minimum Diploma III or bachelor’s degree in any discipline.
• Minimum 2+ years’ experience in a similar position within an insurance company.
• Excellent communication and group facilitation skills, with the ability to write and deliver training courses and material.
• Strong analytical and problem-solving skills, creativity, innovation, and a focus on customer service excellence.
• Good team leadership and time management skills.
• Good knowledge of general insurance products (retail and commercial business).
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• Good knowledge of marketing media and technologies.
• Proficient command of English.