Inside Sales Representative PS

Minimum D3 in Any Major/ Sales Representative major
GPA minimum 2.75
Minimum 1 year experience in Fresh graduates (External Candidates)/ Mechanic (Internal Candidates)/ Sales Administrative/ Salesman (External Candidates)/ Service/ Equipment Management Analyst (Internal Candidates)/ Technician (Internal Candidates)/ Warehouseman (Internal Candidates)/ Working Experience.

• Responsible for collecting all information about profile customer DIM (Do It Myself), mapping information about number of units, kinds of maintenance process, and actual activity to ensure all information under her coverage area is totally updated.
• Responsible for rebuilding trust and relations with DIM customers, approaching them and reintroducing Trakindo as a services company and solution provider. Handle customer complaints, identify customer problems, and forward the problem to the related party for first self-resolution.
• Responsible for evaluating sales opportunities using a database for MIS, implementing the distribution of parts brochures, evaluating customer business, maintenance and buying habits, and sales targets per commodity and per customer to maximize all sales opportunities.
• Responsible for executing contact with customers by phone, realizing customer needs with value-added solutions, implementing promotional sales terms (product features, program, method, payment, etc.), executing selling (negotiating and closing deals), and organizing follow-ups.
• Responsible for conducting sales administration activities covering quotations, sales contracts, collection processes, and sales data updating to ensure the administration process is implemented in a timely manner and the availability of reliable sales information.
• Responsible for assessing customer credit, identifying customer financial procedures, monitoring collection processes and receivables, and following up on cash customer payment processes to ensure no profit loss due to unpredictable costs and expenses occurred during transactions.
• Responsible for preparing call and transaction reports, making call reports based on the call plan made in the previous week, including POC (purpose of call), VOC (Voice of customer), VOB (Voice Of business), OBS (obstacle), and product discussions.