Indonesia Key Account Pharma/Specialty

● Act as the main point of contact between key customers and internal stakeholder(s)

● Represent the company and brand well in the eyes of key customers and their consumers

● Developing and sustaining solid relationships with key customers for collaborative growth

● Addressing and resolving key customers' issues and complaints, including avoiding similar ones in future

● Identifying and acquiring new customers and star outlets, as well as upselling to the existing database

● Negotiate contracts and agreements with key customers to achieve collaborative goals, including with new customers

● Ability to manage the entire sales cycle from prospecting to successful closure.

● Ensure the correct products are delivered to key customers on time in full, respective of given SLA

● Develop the company's business alongside key customers' growth utilizing the company's marketing strategies and investments

● Be critical and analytical in reporting on key customers' progress, goals, and forecast for relevant stakeholder(s) in order to build a robust pipeline and good account planning

● Has present networks of good relationships with members in target key customers is bonus

Requirements:

● Ability to communicate effectively with customers, peers, and other stakeholders

● Good knowledge of company's products and values, customer's needs, goals, and challenges

● The aptitude to demonstrate the value proposition and benefits of the company's products to end-consumer as well as the customer

● The ability of working well with other team members towards common goals and objectives

● The competence to negotiate for win-win outcome(s) for the company and the customer

● The proficiency to plan, execute, and monitor activities for complex accounts

● Good network of relationships in specialty and/or pharma retailers is more desired (i.e. Sociolla, KKV, Watsons, Guardian, etc.)

Key Account Sr. Specialist (Modern Trade)