Human Resources - Manager (BPO Background)

• Act as a point of contact for the employees and managers in the business unit.
• Manage complex and difficult HR projects cross-functionally.
• Actively identify gaps, propose, and implement changes necessary to cover risks.
• Build a strong business relationship with the internal client and facilitate the management team to bring the best solutions for employees.
• Act as the performance improvement driver and provoke positive changes in people management.
• Design and maintain organization vitality charts as the performance of the business unit improves.
• Ensure compliance with the company’s policies and procedures as well as local labor law.
• Help the organization's members understand what the change means to them and provide ongoing guidance and support to maintain enthusiasm and commitment to the change process.
• Prepare reports, submissions, briefing notes, and correspondence related to various people solution issues.
• Deliver all HRIS administration tasks.
• Any other duties and responsibilities assigned by management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System.

Requirements

• Must be able to multitask in HR processes including Welfare & Benefit, Industrial Relations, Employee Relations, etc.
• Knowledge & experience in Labour Law, IR / Employment Act will be an advantage.