Hub Associate Jakarta

As the front face that anyone meets when they walk into our space, you play a very important role for GoWork. The mission of this position is to make all of our clients happy and productive when they are in our space by giving them 5-star service and subsequently plays a vital role to company growth!

You will be the go-to person for all our clients, together with the Hub Manager. If you love learning about diverse industries and helping businesses grow, then this role is perfect for you. As a bonus, you will get tons of opportunities to learn about various topics through various platforms (such as workshops, seminars, discussions) while delivering your role.

Qualifications Needed:

• Minimum D3 degree from a reputable university
• Education and/or work background in Hospitality is an advantage
• Fluent in English (oral, writing and reading) and Bahasa Indonesia

Hard and Soft Skills Needed:

• Proficient in Microsoft Word, Excel and PowerPoint
• Positive, friendly and approachable personality
• Client service oriented
• Well organized, detail-oriented and able to multitask

Key Results for This Position:

• Work together with Hub Associate & Hub Manager/Jr. Hub manager and Office Assistants in maintaining the space to be consistently comfortable and clean to the highest standards.
• Support and assist members and clients in day-to-day business
• Deliver tours and information to all inquirers in an excellent service manner
• Maintain the space to be consistently comfortable to the highest standards for everyone in the space
• Maintain good relationships with members to create a sense of community

GoWork Values (IN.V.E.N.T):

• INclusive: We have a strong spirit of collaboration and teamwork. We believe that we can achieve bigger and greater things together and believe in the magic of a strong community.
• Vigorous: We take good care of our health (mind, body, and soul), which gives us full energy and mental sharpness. Being healthy allows us to have positive energy, go the extra mile and deliver our best quality.
• Noble: We always do the right thing and honor trustworthiness and integrity. These are the things we do when no one is looking, no matter what our beliefs and religions are.
• Thankful: We are grateful and positive every moment and every day because we are blessed.