HR Services Manager

As the HR Service Manager, you will partner with the HRBP Manager on mapping out potential areas of improvement within HR, which covers end-to-end HR scope i.e. Onboarding, talent management, compensation & benefits, employee engagement, and industrial relations. You will also lead and supervise workplace services: Office facilities, transportation, and accommodation.

Key Responsibilities / Accountabilities expected from role:

HR Services:

• Manage and be involved in various practice areas within Human Resources Services i.e. employee orientation, compensation & benefits, performance management, people movement, and termination.
• Collaborate closely with HR Business Partners Manager & HR Service teams to assess and anticipate human resource-related needs to develop programs and solutions, maintaining awareness of the culture, plans, and competition of the practice under the HR view.
• Evaluate country employee programs, recommending improvements to employee relations policies to ensure compliance with internal and federal/state authority requirements.
• Manage team members to provide and execute HR operational support in the country, including administering payroll, employee personnel files, people mobility-related work, and immigration matters.
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures.
• Ensure that the company's compensation and benefits align with market structures and complement the organization's responsibilities.
• Provide support in other areas of human resources when required and assist in ad-hoc projects/tasks where necessary.

Medical Occupational Health:

• Manage and oversee the MoH program; Check Up, Well Being, etc.
• Manage employee medical claims and policies.

Workplace Services:

• Manage and supervise workplace services and facilities agenda.
• Engage with 3P in providing workplace services and facilities.
• Manage employee accommodation and transportation.

Qualification & Competency Required:

• At least a bachelor's degree, Post Graduate Diploma, or Professional Degree.
• Professional English proficiency, both verbal and written.
• Proven skills in handling end-to-end HR development (People Operations and General Affairs) at a managerial level.
• At least 8-10 years of solid knowledge and HR experience in the manufacturing industry.
• Sound knowledge of and experience in the application of HR concepts, processes, and instruments.
• Excellent people management and leadership skills.
• High integrity and an open, collaborative communication style.