HR Manager (Hotel)

• Bachelor’s degree in Human Resources, Business Administration, Law or a related field.

Experience:

• Minimum of 5 years of HR management experience, preferably in the hospitality industry.
• Proven experience in a leadership role within a hotel or similar environment.
• Experience in a large-scale operation, preferably in the biggest hotel in town or similar high-capacity settings.

Skills:

• Strong understanding of HR principles, practices, and procedures.
• Excellent interpersonal and communication skills.
• Proficiency in HR software and Microsoft Office Suite.
• Strong organizational and problem-solving abilities.
• Ability to handle sensitive and confidential information with discretion.

Knowledge:

• In-depth knowledge of employment laws and regulations.
• Familiar with hospitality industry standards and practices.
• Understanding of compensation and benefits, recruitment, onboarding, employee relations, performance management, and training and development.

Abilities:

• Demonstrated ability to lead and manage a team effectively.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong decision-making and strategic thinking skills.
• Ability to foster a positive and inclusive work environment.

Personal Attributes:

• High level of integrity and professionalism.
• Strong work ethic and commitment to excellence.
• Flexibility to work varied hours as needed, including weekends and holidays.
• Passion for the hospitality industry and a commitment to exceptional service.

Responsibilities:

Recruitment and Staffing:

• Oversee recruitment, interviewing, and hiring processes.

Employee Relations:

• Address employee concerns and grievances.
• Promote a positive and inclusive work environment.

Performance Management:

• Support managers with performance improvement plans.

Training and Development:

• Identify training needs and develop programs.
• Deliver training sessions on HR-related topics.

Compliance:

• Ensure compliance with employment laws and regulations.
• Stay updated on industry standards and best practices.

HR Policy and Procedure:

• Develop and update HR policies and procedures.
• Communicate and enforce HR policies.

Compensation and Benefits:

• Administer compensation, benefits, and payroll programs.
• Review and ensure competitiveness of compensation and benefits.

Leadership and Collaboration:

• Lead and manage the HR team.
• Collaborate with department heads to align HR initiatives with business goals.

Employee Engagement and Retention:

• Implement employee engagement initiatives.
• Conduct employee satisfaction surveys and develop action plans.

How many years' experience do you have as a Hotel Manager?