Housekeeping Supervisor Bali

About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a place they can call home with a more practical and seamless rental experience from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. All of our properties are already stylishly furnished and located in the most incredible locations in Singapore and Indonesia. One thing you won’t get from anywhere else is that our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more exciting information at https://cove.id/.

At Cove, we are a team player and support team members especially when faced with challenges by being able to be depended on. We communicate proactively, listen to, and highly value the inputs of others by giving constructive feedback in a positive as well as supportive manner. Everyone in the team is motivated to grow and are comfortable staying agile and adaptable, where challenges are seen as opportunities. Understanding that we are a work in progress and being comfortable with ambiguity is what we need, while also enjoying the process of figuring out the solution.

Job Title: Housekeeping Supervisor Bali

Job Type: Full Time

Reports To: Area Head Bali

Main Responsibilities:

• Continuously monitor staff performance and provide on-the-job guidance
• Visit Cove properties regularly to ensure all standards of cleanliness and hygiene are being followed
• Ensure staff’s punctuality, uniforms, personal hygiene and grooming standards
• Follow up to establish solutions appropriate to problems highlighted and motivate colleagues to take ownership of their work and follow up
• Monitor training of new staff and their progress and be involved to identify team’s strength and weaknesses
• Work together with the Property Team to ensure consistent systematic approach to cleaning all public areas and works on the strategic side of ensuring that the works are being completed as scheduled
• Set reasonable objectives for Housekeeper and property team to achieve the KPI (Cleanliness, NPS, etc)
• Monitor supplies, tools and machinery. Ensure they are sufficient for the operation to work well and enough stock.

Experience and Qualifications Required:

• Have a minimum of 2 years experience in Housekeeping as a QC or supervisory level, preferably in hospitality environment
• Based in Bali and prefer minimum as Housekeeper SPV 5 star hotel
• Willing to work a flexible schedule and holidays.
• Be a self-motivator and motivator of others
• Be able to relate to all levels of guests and management.
• Have excellent communication and organization skills
• Be able to consistently supervise the Housekeeping team to deliver a delightful experience and satisfy our tenants

Requirements:

• Proven leadership skills with the ability to motivate and manage a team.
• Strong technical knowledge of hotel operations.
• Excellent problem-solving and decision-making skills.
• Exceptional customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

What’s in it for You: Working for Cove enables you to learn in an exciting young startup incubated through Antler. Co and get first-hand experience of what it takes to get a new high-growth business off the ground as well as working directly with our three inspiring co-founders: Sophie, Luca, and Guillaume. Since day one, you’ll get the opportunity to hit the ground running and take ownership. Here at Cove, you’ll be empowered and encouraged to share your thoughts and ideas because every team member matters. The team is fast-paced and hard-working in order to achieve results, but you can expect a highly-supportive environment where we value employee engagement. We actively encourage your development and ensure you become the best version of yourself with plenty of fun thrown in.