Hotel Reservation

Helping our travel advisors on the hotel booking process including after services such as, but not limited to, making sure all amenities and guest's requirements are fulfilled before check-in time. Typical day-to-day tasks will be making a reservation on the web and/or emailing the hotel's reservation team for confirmation and other services. Also, keeping track of each reservation's progress/deadline.

We mostly operate with worldwide hotels; therefore, English skills in reading and technical writing are especially important in day-to-day tasks. The candidate must be able to read/write emails or letters in full English (such as this job description), and the ability to converse in English is definitely a plus.

The candidate must be able to work under pressure when required regarding booking deadlines. Prior experience is not required; however, this job is very timeline-oriented, therefore the candidate should have basic knowledge of time management and/or work organization skills, either from internship or campus assignments/activities. The candidate should also have basic critical thinking skills and be able to make decisions regarding time-sensitive issues that may arise.

Lastly, basic computer and typing skills are a must since we operate exclusively with personal computers. Work can be arranged to a mix of WFH and WFO.

We will prioritize candidates who are able to include a brief introduction in English to filter out proficiency, since this is very important to us.