Head of Product

Our client is a leading insurance company in Indonesia, dedicated to providing innovative and customer-focused insurance solutions. They are committed to empowering individuals and businesses through comprehensive financial protection and risk management. The company is seeking a strategic and experienced Head of Product to lead their product management team and drive the development of cutting-edge insurance products that meet the evolving needs of their customers.

Position Overview:

The Head of Product will be responsible for shaping the product strategy and overseeing the entire product lifecycle, from ideation to launch. This role requires a visionary leader with extensive experience in the insurance industry, a deep understanding of market dynamics, and a proven track record in product development and management. The ideal candidate will ensure that the company remains at the forefront of the insurance market by delivering innovative products that enhance customer satisfaction and drive business growth.

Key Responsibilities:

- Define and execute the product vision and strategy in alignment with the companys overall business objectives.

- Conduct comprehensive market research and competitive analysis to identify emerging trends, customer needs, and opportunities for new product development and enhancements to existing offerings.

Product Management:

- Lead the product management team in the development, implementation, and launch of insurance products, ensuring they are competitive, compliant, and aligned with customer expectations.

- Oversee the entire product lifecycle, from concept development through to market launch and ongoing performance evaluation.

Cross-Functional Collaboration:

- Collaborate closely with marketing, sales, underwriting, and actuarial teams to ensure successful product launches and ongoing product performance.

- Work with the technology team to leverage digital solutions and enhance product delivery and customer experience.

- Foster strong relationships with customers and distribution partners to gather feedback and insights for product improvement.

- Ensure that products deliver exceptional customer experiences and meet the diverse needs of the clientele.

Performance Monitoring:

- Analyze product performance metrics, market trends, and customer feedback to inform product decisions and adjustments.

- Prepare and present detailed product performance reports to senior management and stakeholders, highlighting successes and areas for improvement.

- Mentor and develop the product management team, fostering a culture of innovation, collaboration, and continuous improvement.

- Lead recruitment efforts to build a high-performing product team that aligns with the companys values and objectives.

Qualifications:

- Bachelors degree in Finance, Business Administration, or a related field; Masters degree preferred.

- Minimum of 8-10 years of experience in product management within the insurance or financial services industry.

- Proven track record of successfully launching and managing insurance products, with a focus on customer-centric solutions.

- Strong analytical and problem-solving skills with a data-driven approach to decision-making.

- Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

- Experience in market research, competitive intelligence, and customer engagement strategies.

- Proficiency in project management methodologies and the ability to manage multiple complex projects simultaneously.

Skills:

- Product Development and Management

- Market Research and Competitive Analysis

- Customer Engagement and Experience

- Strategic Thinking and Leadership

- Strong Communication and Presentation Skills