Head of Operation - Fintech

• Attractive salary package
• Strategic position with dynamic working culture

About Our Client

My client is one of the fastest growing fintech company.

Job Description

• Lead and manage daily operations, ensuring smooth execution of all operational processes.
• Oversee application optimization, ensuring efficient system performance and customer experience.
• Supervise customer service, telemarketing, and loan processing teams.
• Collaborate with cross-functional teams to drive continuous improvement and efficiency.
• Report on operational metrics and provide insights to the Board of Management and Founder.

The Successful Applicant

• Proficiency in Mandarin and English.
• Minimum of 5 years in an operations role, with a plus for candidates with fintech or startup experience.
• Proven leadership experience and ability to manage and motivate teams.
• Strong analytical skills with a focus on process improvement and problem-solving.

What's on Offer

• Be a part of a fast-growing fintech company with a collaborative and forward-thinking culture.
• Opportunity to lead a talented team and make a significant impact on the business.
• Competitive salary and benefits.