Head of IT & Cybersecurity (Telecommunications)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of one of biggest telecommunication companies in Indonesia. Our respected client is seeking a Head of Information Technology to spearhead IT Operations, IT Infrastructure, overall IT Development, and Cybersecurity. The job is based in Jakarta.

Job Description:

• Shape and execute IT and cybersecurity strategies in line with the company's objectives.
• Guide and support the IT team, fostering skill development and high performance.
• Supervise the development, execution, and upkeep of the organization's cybersecurity structure.
• Perform regular security evaluations, vulnerability assessments, and risk analysis to preemptively address threats.
• Ensure compliance with relevant industry standards and regulations (e.g., GDPR, CCPA, ISO 27001).
• Establish and enforce IT policies, procedures, and standards across the organization.
• Develop and manage incident response plans, handling cybersecurity incidents and breaches effectively.
• Oversee the operation of security tools, systems, and protocols to safeguard data and IT resources.
• Manage IT infrastructure, including networks, servers, and cloud platforms.
• Ensure the consistent performance, reliability, and security of IT systems and services.
• Drive the implementation and management of cloud-based solutions for security, scalability, and efficiency.
• Oversee IT Helpdesk functions to ensure efficient and responsive end-user support.
• Implement Helpdesk policies, procedures, and tracking systems, while monitoring and enhancing performance metrics.
• Oversee the setup, maintenance, and improvement of enterprise applications (e.g., ERP, CRM).
• Ensure smooth integration and functionality of IT systems to support business operations.
• Manage IT budgets, forecasts, and resource allocation, optimizing cost-efficiency and budget adherence.

Key Requirements

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a similar field; Master's degree or equivalent certifications is a plus.
• At least 10 years of experience in IT management, emphasizing cybersecurity, cloud services, Helpdesk operations, and enterprise systems.
• Demonstrated success in creating and implementing IT and cybersecurity initiatives.
• Strong leadership and project management experience in IT.
• In-depth knowledge of cybersecurity practices, technologies, and standards.
• Expertise in cloud infrastructure management (e.g., AWS, Azure, Google Cloud).
• Skilled in network security, risk management, and incident handling.
• Knowledgeable in regulatory frameworks (e.g., GDPR, ISO 27001).
• Preferred certifications: CISSP, CISM, CCSP, ISO 27001 Lead Implementer/Auditor.