HC ID Assistant CMI Manager H&H and Performance

Unilever is currently hiring for HC ID Assistant CMI Manager H&H and Performance based in Grha Unilever, Tangerang, Indonesia

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.

Home Care Indonesia is looking for HC ID Assistant CMI Manager H&H and Performance that is key to drive the category growth, aligned with key consumer insights and emergent market trends. Reporting to BU CMI Lead, your role is crucial in maintaining the core values of the category, ensuring consistency across different categories, and exploring opportunities for future growth into new categories and formats. You will assist in developing and implementing innovative strategies that align with emerging market trends.

You will partner with key marketing stakeholders in all their strategic, innovation, communication, and activation activities. You will support your line manager in driving Growth and Transformational Actions with your Business Partners. These actions will be rooted in a deep understanding of the consumer and market. You will be responsible and accountable for all consumer insights decisions on the projects that you are handling working with multiple internal and external stakeholders.

Main Responsibilities

• Lead the charge on continuous tracking and monitoring of Market Performance metrics for Home & Hygiene brands by being responsible for measurement and generation of insights from continuous research (retail data, consumer panel, brand tracking) and liaising with the agencies. Ensure the sharing of key insights with the relevant teams to help steer the course of day-to-day strategy on the brand.

• Build strategic, sustainable business advantage for Home & Hygiene business in the short and long term by combining deep consumer-centricity with a nuanced understanding of business performance and strategy.

• Build effective and collaborative relationships with various Business Teams and associated functions working on the category, including Marketing teams, R&D, and CTI to understand key business objectives and thereby identify and communicate the role and value that market data and consumer research plays in the decision-making process.

• Translate business objectives into clear research briefs for the brand, and communicate actionable insights based on data-based findings and logic to enable informed decisions.

• Develop an understanding of the marketing mix creation process and ensure clarity of key risky assumptions and hypotheses to be tested in research at respective stages.

• Learn and employ a range of qualitative and quantitative research methodologies, choosing the methodology/source which is best suited to answering the business objectives for Home & Hygiene.

• Ensure rigor in research design, data collection, analysis, and recommendations, collaborating with research agency partners where applicable.

• Support the CMI Lead in delivering category, brand and innovation performance insights at a local division level.

• Partner with the CBD and CSP teams to drive market understanding and shopper insights evolves around Home & Hygiene into action.

Candidate Criteria

Experience & Qualification

• At least 2-4 years of work experience in Market Research / Consumer Insight roles in the agency/client side.

• Demonstrated experience using quantitative/qualitative research to generate insights that inform business strategy.

• Experience in delivering customized research projects - qualitative and/or quantitative.

• Experience in analysis of syndicated data sources e.g. consumer panel and retail audit.

• High personal responsibility and accountability.

• Good team player with great communication skills.

• Rigour in quality of work with great attention to detail.

• Flexibility to adapt to fast-paced and changing contexts.

• Willingness and openness to learn from others and from the past, and in envisioning possibilities for the future.

Skill

• Good analytical thinking (especially personal passionate on data and insight) and communication skills (both written and verbal) to present clearly, simplify complex topics and influence decision-making.

• Proficiency in utilizing track metrics to derive actionable insights.

• Strong communication skills to be able to manage conversations with Business Partners and give initial recommendations.

• Possess analytical skills to explore, weigh and consolidate various perspectives in consumer lives and business strategy, to arrive at a reasoned and objective conclusion and recommendation.

• Project management skills to deal with simultaneous projects happening in a changeable environment.

• A team player: accountable, open minded who likes to work in rapid and agile way.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

• AGILITY: Explores the world around them, continually learning and developing their skills.

Note: Unilever embraces diversity and encourages applicants from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.