Growth Strategy Manager - Food

About the Role

Here comes a new challenge for you who is seeking the next leap in your career growth, being our Growth Manager for GoFood! In this role, you will lead problem-solving processes and execute solutions with a focus on improving demand and growth metrics for GoFood. Combining business strategy and customer experience & behavior analysis, you will do experiments and campaigns that will encourage our users to experience the product’s core value as quickly as possible which will also improve the product's account spending. In short, you’ll get out of bed every day thinking about new ways to solve exciting problems and grow the business, how cool is that?

• Lead and Discover growth opportunities from the interaction of GoFood and its merchants through all of the metrics by running data analysis from Gojek’s vast data resources including business data, transaction data, customer activity within apps, and actual customer insights
• Work closely with the Product, Marketing, Sales, Research, and Intelligence teams to understand merchant pain points and define the solution as well as Data, Ads, and Operation teams in the development and implementation of initiatives and strategies
• Prepare reports of key merchant metrics analysis as a basis of rationale and recommendations to upper management, including CxOs of Gojek and GoTo Group
• Conduct competitive benchmarking and analysis with local and international counterparts
• Introduce beneficial business changes through a well-written strategy document; validate the hypotheses through A/B test or other robust experimentation method
• Operate the product solution and define the program to achieve business objectives by combining multiple initiatives (e.g. promotion program, incentive product, and discovery product )

• BS/MS in Engineering, Computer Science, Math, Economics, Statistics, or equivalent experience
• Minimum 3 years of working experience
• Strong critical thinking, coordination, and stakeholder management skills to drive analysis and cross-collaboration independently
• Data analytics capability have a good knowledge of SQL and experimentation process; High Proficiency in Python and R is a plus
• Strong business acumen with successful experience influencing and leading cross-functional teams
• End to end the problem-solving mindset that can work in increments and exponents
• Radical Candor leadership while also being a strong team player; possessing team synergy skills with a high level of enthusiasm in collaborating in a cross-functional team and can also balance attention to detail with swift execution
• Experience in Growth, Product Management, and Data team is a plus

About the Team

Meet the team that has been instrumental in Gojek's growth! We serve more than 200 million transactions every month! Also, we strengthen the business group by having deeper knowledge about what are the best recommendations and promotions that are suitable for the customer's needs. From recommending what is the best meal to cheat your diet at 10 pm or offering the latest promotion near your place, we always seek how to extend the product value through our most up-to-date data and marketing solution.

GoFood Growth pod consists of more than 50 persons that consist of different roles, we seek to improve ourselves by learning from everyone. You will get to meet with almost every team there is in Gojek, from the Product Manager and data Science to the Operation team. This team is the melting pot for the Econ, Marketeers, and Data geeks. While the script running and the campaign launching, we often kill the time by fooling around by imposing ourselves in Among Us or building an alibi as the "Loyal servant of the Arthur" in Avalon (hey, I'm not the minion guys ).

Psst, at the moment we are aiming to upgrade our operation through automation and machine learning. If you are interested in solving business problems through the latest cutting-edge data solutions, this is the right place for you!