GM Operations - Food and Beverage Group

Job Responsibilities:

• Oversee and optimize daily business operations, ensuring smooth execution across all departments.
• Develop and implement operational policies and best practices to improve efficiency and reduce costs.
• Ensure compliance with company policies, industry regulations, and safety standards.

Business Strategy & Growth:

• Collaborate with senior leadership to set strategic goals and long-term operational plans.
• Identify opportunities for business growth and process improvement.
• Monitor industry trends and implement innovations to maintain competitive advantage.

Financial & Budget Management:

• Develop and manage budgets, cost controls, and financial forecasts to optimize profitability.
• Analyze financial data and KPIs to make data-driven operational decisions.
• Drive cost-saving initiatives without compromising quality and service.
• Lead, mentor, and develop operational teams to achieve company goals.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Ensure efficient workforce planning, recruitment, and employee development.
• Manage relationships with suppliers, vendors, and logistics partners to ensure supply chain efficiency.
• Negotiate contracts and agreements to optimize costs and service levels.

Customer Satisfaction & Quality Assurance:

• Ensure high levels of customer satisfaction and service excellence.
• Oversee quality control measures to maintain product and service standards.
• Implement feedback mechanisms to address operational challenges proactively.

Qualifications & Requirements:

• Education: Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field (MBA preferred).
• Experience: Minimum 8-10 years in operations management, general management, or senior leadership roles, preferably in F&B.
• Skills:
  • Strong leadership and decision-making abilities.
  • Excellent problem-solving, analytical, and strategic thinking skills.
  • Proven ability to manage P&L, budgets, and operational KPIs.
  • Experience in process optimization, lean management, and continuous improvement initiatives.
  • Strong communication and negotiation skills.
  • Ability to work in a fast-paced, dynamic environment.