Fleet Body Repair Lead

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Role

• You have experience in service center/ dealership environment, capability to lead a team while building our operational efficiency.
• You will be a necessary contributor to scaling up our body repair capabilities and improving car ownership experience.
• You will be necessary to make sure & monitor our production capacity, capability & production output to ensure overall production process finishes on time & on target.
• You will be reporting to the Manager and working onsite in our BSD Pool.

The Critical Tasks You Will Perform

• Manage team of Body Repair Development & Operations both internal & external.
• Lead and implement improvements in Body Repair Development for all fleets.
• Ensure accuracy of all Body Repair technical data and repair techniques.
• Lead in implementing opportunities for operational efficiency.
• Standardize processes, improve resource management, and develop operational measurements and reporting.
• Create weekly reports of activities and findings.
• Manage good relationships with body repair vendors.
• Work with production to maintain end-to-end SLA & improve following business circumstances.

Qualifications

What Essential Skills You Will Need

• Minimum Bachelor's Degree.
• 5+ years of experience in Body Shop or Service from the automotive sector preferred.
• High proficiency in written and spoken English.
• Excellent inter-department coordination and resource allocation skills.
• Good understanding of the end-to-end process of body repair/stamping.
• Management capabilities.
• Process/operations experience: Experience leading field, technical repair or manufacturing teams with customer-facing responsibilities.
• Strategic thinking to understand the cause of each problem & find impactful actions to improve the process.

Additional Information

Life at Grab

We care about your well-being at Grab; here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.