Field Service Mechanic

Time Type: Full time

Posted on: 30+ Days Ago

Job Requisition ID: 20106302

Date Posted: 2024-06-07

Country: Indonesia

Location: PT Citas Otis Elevator, Cibis 9 Business Park, Jalan TB Simatupang no 2 Cilandak Timur Jakarta Selatan, Indonesia

Role Overview

Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity? PT Citas Otis Elevator is growing and is looking for Field Service Mechanics.

Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

Department: Service Field Operations

Position: Service Mechanic

Report to: Outside Supervisor

Location: Bandar Lampung – Indonesia

Basic Function

Responsible for maintenance activities on Otis products based on the Otis procedures in order to reach customer satisfaction.

Duties and Responsibilities

• To do service activities of Otis product based on Otis service procedures.
• To replace Otis products spare parts.
• To answer callback on office hour and overtime if necessary and approved by the Superior.
• To fill in callback in detail in callback report book after doing reparation of Otis products.
• To fill in time ticket, Service Report, overtime usage and other administration report correctly and punctually.
• To provide input or to update report to the Superior regarding important problems which are under his responsibility.
• To make spare parts requisition with his superior approval and if necessary he has to give back the damaged part to superior.
• To represent and to keep a good image of PT Citas Otis Elevator in relation with customers or government institutions based on the company policy and procedures and the authority provided by his superior.
• To keep safety equipment provided by the company and to follow safety procedures in the job.
• To keep and to take good care of working support equipment provided by the company.
• To do minor adjustments of Otis products based on Otis adjustment procedures.
• To participate in training programs conducted by the company.
• To participate in the implementation of company’s programs that are instructed by his superior.
• Adapt to workload requirements and be ready to work beyond official working hours as may be required seasonally.
• Operate within the code of ethics established by the company, which is also the Three Absolute Otis. Promptly report any doubtful situation to ECO/B.P.O.
• Strictly and fully comply with all company policies and procedures.

Principal Working Relationship

• Report directly to Route Section Manager / Outside Supervisor.
• Work closely with repair, adjuster and call back mechanic.

Qualifications

• Technical High School graduate with minimum 4 years relevant working experience.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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