Field Service Engineer

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

The Field Service Engineer is responsible for conducting service, repair and/or installation of products or IT solutions at customer’s sites.

This position reports to the Area Service Manager, Emerging Markets and is part of the ASEAN Cytiva customer service team and has to be based in Bandung to support our customers in Indonesia and other SEA countries when required.

What you will do:

1. Responsible for performing on-site installation, qualification, commissioning, repair and planned maintenance for Cytiva’s equipment.
2. Work closely with customer service sales in preparing proposals/recommendations to customers.
3. Collaborate and work closely with cross-functional teams (commercial, Channel Partners, logistics, product specialists and leadership) to enhance customer experience.

Who you are:

1. Graduate in Engineering, Technical, Technology, or any related field, preferably with experience in the Life Sciences or Biotech industry and a strong background in engineering. Automation experience/knowledge is a plus.
2. Ability to work with limited supervision and possess good problem-solving skills when faced with complex issues.
3. Proficient communication skills in English. Strong work ethics and able to maintain good rapport with customers and internal teams.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

1. Ability to travel extensively and on short notice across Indonesia and ASEAN region.
2. Must have a valid driver’s license; owning a vehicle is preferred.
3. Ability to lift, move or carry equipment up to 55lb, and any other physical requirements.

It would be a plus if you also possess previous experience in:

1. Experience in an industry GMP environment.
2. Background in engineering, problem-solving, and sales positioning.
3. Knowledge and skills in IT, networking, and any digital tool support.

Are you available to travel for this role when required?

Be part of something altogether life-changing.