Field Sales Specialist - Bandung

Field Sales Specialist

Location: Bandung, Indonesia

Objectives
As a Field Sales Specialist, your mission is to strategically plan and manage medium-sized business customers (MBC). You will play a crucial role in acquiring new customers and nurturing existing ones to ensure sustained business growth and exceptional customer satisfaction.

Key Responsibilities

1. Customer Acquisition: Proactively seek and prospect medium business customers (MBC) targets to win new customers who have not traded in the last 12 months.
2. Customer Nurturing: Develop and nurture customer relationships over a 12-month period, ensuring a seamless handover to Customer Service/Operations while retaining and growing additional business.
3. Relationship Management: Build and maintain strong relationships with customers and their affiliates through joint visits with Product and Team Leaders, and by organizing workshops to share updates on regulations and products.
4. Market Intelligence: Stay ahead by continuously updating market conditions, including new government regulations, to provide customers with the latest insights.
5. Customer Needs Assessment: Assess customer needs and recommend tailored solutions using your industry knowledge to add value.
6. Business Closure: Drive business growth by effectively connecting customer needs with DHL solutions, showcasing the value we bring.
7. Collaboration: Leverage networks within various Sales channels within DHL Group to collaborate on customer strategies and offer comprehensive supply chain services.
8. Documentation: Gather relevant customer information for RFI/RFP/RFQ, ensuring proper operational handover and implementation to meet customer expectations.
9. CRM Management: Utilize DGF ISell/CRM to maintain high data quality and manage customer information efficiently.
10. Lead Transfer: Identify and transfer high-value potential customers to the key account Sales channel and manage lower-value opportunities appropriately.
11. Compliance: Adhere to QHSE procedures and regulations, actively participating in all QHSE programs to ensure safety and quality standards.

Job Requirements

1. Education: Minimum Bachelor’s Degree; Master’s Degree is an advantage.
2. Experience: At least 2 years in Sales and Marketing with logistics experience.
3. Language Skills: Fluency in English, both written and spoken.
4. Technical Skills: Proficient in computer literacy.
5. Personal Attributes: Results-oriented with a strong respect for colleagues and customers.
6. Competencies: Possess all technical competencies required for the position.

Why Join Us:

1. Global Leader: Be part of the world’s leading logistics company.
2. Dynamic Environment: Work in a vibrant, collaborative, and innovative setting.
3. Career Growth: Access opportunities for professional development and career advancement.

Take the next step in your career with us. Apply today and be part of a team that’s shaping the future of logistics!