Develop and implement standard operating procedures, steps of services, and other policies and procedures.
Responsible for planning, hiring, training, development, and building bench strength to provide continuity in a high-level service delivery environment.
Ensure compliance with health and safety regulations of food preparation and serving.
Maintain food and equipment inventories, keeping inventory records, submit purchase orders, and cost control responsibilities.
Works closely with the Executive Chef on menu design, food preparation based on the anticipated number of guests, and maintaining healthy food costs.
Maintain an attractive events and programmes calendar by actively driving Sales, Marketing, Pricing, and service delivery.
Job Requirements:
Understands and delivers high quality, personalization, lifestyle, and memorable experiences.
Constantly challenging yourself and the team to improve service delivery.
Anticipate future business trends, challenges, and competitive pressures and to be in a position to counter such threats.
At least 10+ years of progressive hotel Food and Beverage experience.
Service-oriented with professional presence and good interpersonal communication.
Minimum 5 years of experience in a senior role in a food and beverage environment.