Executive Director, Program Manager Lead, Payments Program

Executive Director, Program Manager Lead, Payments Program

Posting Date: 16 Mar 2025

Location: Raffles Place, Singapore, SG

Company: United Overseas Bank Ltd

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. Our history spans more than 80 years, guided by our values - Honorable, Enterprising, United and Committed.

About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

Job Responsibilities

1. Stakeholder Relationship Management
   1. Act as a single point of contact (trusted advisor) for senior stakeholders and influencers of the designated business with regard to project portfolio.
   2. Support effective business change by building relationships with Business leaders, Support Functions, Technology and Operational business partners.
   3. Prioritize business requests and manage project pipeline for the portfolio.
   4. Work closely with Business CIOs to plan, manage pipeline and with Functional Business Analyst for solution design Operating Model.
2. Change Implementation Planning & Management
   1. Manage projects end-to-end delivery for designated business segment.
   2. Prepare Investment approval/notation decks including business case, in collaboration with Technology teams.
   3. Develop robust T&O resource plan aligned to project pipeline.
   4. Anticipate business challenges, objectives of T&O initiatives, high level budgets and success criteria.
   5. Undertake scoping and evaluation of new initiatives, defining overall considerations including scalability, maintainability, cost, operations and technology principal risk.
   6. Ensure that there is a business perspective on how new operations and technical capabilities will be delivered to the business.
   7. Initiate the implementation plan for Group T&O projects.
   8. Spot potential problems, recognize risk impact and propose risk mitigation strategies.
3. Governance
   1. Develop and maintain the required governance for the projects or programme supported.
   2. Implement governance standards across the portfolio.
   3. Report project risks and issues proactively with transparency.
4. Sustainable Improvements
   1. Improve quality of delivery and timelines aligned to business priorities.
   2. Improve efficiency of investment across the portfolio.
   3. Reduce transaction cost by automating operational processes.
   4. Build a sustainable process for measuring benefits to ensure projects are delivered on time.

Job Requirements

• Significant experience in managing large Transformation Programmes / Projects in a banking environment.
• Complete understanding of project life cycle and Technology development models.
• Strong quantitative, analytical, problem solving and process design skills.
• Understanding of technology and operational processes across functions/departments.
• Experience in scoping and evaluation.
• Minimum 18 years of relevant banking experience.

Competencies

• Excellent stakeholder management and communication skills.
• Ability to manage divergent agendas and stakeholders.
• Strategic forward thinking approach to challenges.
• Passionate, diligent individual with ability to thrive in ambiguity.
• Resourceful team player.
• Decision maker and influencer with strong relationships across the organization.

Education
Bachelor's / Master's degree in engineering/business/finance or equivalent.

Be a part of UOB Family
UOB is an equal opportunity employer. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.