Executive Director, Program Manager Lead, Payments Program

Executive Director, Program Manager Lead, Payments Program

Posting Date: 19 Dec 2024

Location: Raffles Place, Singapore, SG

Company: United Overseas Bank Ltd

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed.

About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We operate and support 19 countries with our architecture to provide a secure and flexible banking infrastructure.

Job Responsibilities

1. Stakeholder Relationship Management
   1. Act as a single point of contact (trusted advisor) for senior stakeholders and influencers of the designated business with regard to project portfolio.
   2. Support effective business change by building relationships with Business leaders, Support Functions, Technology and Operational business partners.
   3. Prioritize business requests and manage project pipeline for the portfolio.
   4. Work closely with Business CIOs to plan, manage pipeline and with Functional Business Analyst for solution design Operating Model.
2. Change Implementation Planning & Management
   1. Manage projects end-to-end delivery for designated business segment.
   2. Prepare Investment approval/notation decks including business case, in collaboration with Technology teams.
   3. Develop robust T&O resource plan aligned to project pipeline.
   4. Anticipate business challenges, objectives of the T&O initiatives, high-level budgets and success criteria.
   5. Undertake scoping and evaluation of new initiatives.
   6. Ensure a business perspective on how the new operations and technical capabilities will be delivered.
   7. Initiate the implementation plan for Group T&O projects.
   8. Spot potential problems, recognize risk impact and propose risk mitigation strategies.
3. Governance
   1. Develop and maintain the required governance for the projects or programme supported.
   2. Implement governance standards across the portfolio, including tracking, monitoring and updating status of the programme deliverables.
   3. Report project risks and issues proactively with transparency.
4. Sustainable Improvements
   1. Improve quality of delivery and timelines aligned to business priorities.
   2. Improve efficiency of investment across the portfolio.
   3. Reduce transaction cost by automating operational processes.
   4. Build a sustainable process for measuring benefits.

Job Requirements

• Significant experience in managing large Transformation Programmes / Projects in a banking environment.
• Complete understanding of project life cycle and Technology development models.
• Strong quantitative, analytical, problem solving and process design skills.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Minimum 18 years of relevant banking experience.

Competencies

• Excellent stakeholder management and communication skills.
• Manage divergent agendas and stakeholders.
• Strategic forward thinking approach to challenges.
• Resourceful team player.
• Decision maker and influencer with strong relationships.

Education
Bachelor's / Master's degree in engineering/ business/ finance or equivalent.

Be a part of UOB Family
UOB is an equal opportunity employer. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.