Executive Assistant

Position - Executive Assistant to General Manager

Key Responsibilities:

Operational Management:

• Act as a liaison between the General Manager and various departments to facilitate smooth operations.
• Ensure effective, timely, and accurate communication regarding business policies and procedures.
• Assist in business planning and the implementation of strategic initiatives.
• Perform daily, weekly, and monthly property inspections to ensure operational excellence.
• Drive continuous improvement across all departments, focusing on safety, efficiency, problem-solving, and team building.
• Monitor the appearance, standards, and performance of the front-of-house team, emphasizing training and teamwork.
• Oversee and implement standard operating procedures (SOPs) to maintain quality and consistency in services.

Staff Management:

• Support management with recruitment and onboarding.
• Supervise staff performance and provide guidance for improvement.
• Conduct regular performance evaluations and facilitate team development initiatives.
• Assist with creating and managing staff schedules to optimize efficiency.
• Foster a collaborative and positive work environment.

Facility & Equipment Management:

• Ensure all equipment is maintained to high standards of sanitation and sterilization.
• Develop, implement, and evaluate a monthly preventative maintenance schedule.
• Coordinate repair and installation activities for all equipment and infrastructure.
• Oversee purchasing and procurement of new equipment and supplies as needed.

Compliance & Safety:

• Conduct regular safety audits and implement corrective measures as needed.
• Maintain a safe working environment for staff and customers by enforcing hygiene and safety protocols.

Reporting:

• Provide detailed reports and updates to the General Manager regarding operations, staff performance, and facility status.
• Ensure all reports are accurate, timely, and aligned with business goals.

Requirements:

1. Have at least 2 years of management experience in the hospitality/beauty or wellness field.
2. A proven record of experience managing a team.
3. Great interpersonal and communication skills.
4. Strong problem-solving abilities.

Additional Information:

Body Lab Bali is a state-of-the-art medical spa located in the heart of Seminyak, offering the latest in non-surgical cosmetic treatments. One of the leading cosmetic clinics in Bali, administered by experienced medical professionals and therapists, we use only scientifically-proven technology and dermatologist-approved products to deliver lasting results.