Executive Assistant

IHG is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.

Regent is the epitome of modern luxury for the world’s most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We’re seeking passionate leaders who are pre-opening leaders and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help bring to life a unique guest experience then we would love to hear from you.

Do you see yourself as an Executive Assistant at Regent Bali Canggu?

As Executive Assistant, you will support the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing, and distributing correspondence to both employees and guests, initial response and follow up to inquiries, and collecting and tracking problem resolution information.

• Assists managers in preparation of various reports and presentations.
• Assists with the design and preparation of statistical reports as needed.
• Attends, transcribes and distributes minutes, and participates in staff meetings, executive committee meetings, and department meetings as needed.
• Makes new files and maintains existing files.
• Maintains giveaway/donation files and assists in making reservations.
• Provides administrative support to manager/s and department.

• Composes, produces and signs correspondence on routine matters.
• Produces and distributes correspondence as required.
• Answers department phones.
• Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
• Sorts and distributes mail.

• Providing services that are above and beyond for customer satisfaction and retention.
• Managing day-to-day operations, ensuring quality standards are met and expectations of the customers are fulfilled on a daily basis.
• Attends meetings and communicates with executives and peers as an effort to improve quality of service.

• Ensures VIP amenity requests from GM/DOPS are handled in a timely manner.
• Signs for managers and releases, with specific permission.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Attends meetings to plan, organize, prioritize, coordinate and manage activities.
• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

In return, we'll give you a competitive benefit package including hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.