Banking Operations Consultant

About the job Banking Operations Consultant

Main objective

Ensure client banking ops. stability & performance during product migration (Credit and debit).

Duration

1 year with possible extension based on performance.

Responsibilities

1. Review existing banking ops. operating model, provide recommendations & drive implementation.
2. Drive active PMO: progress & milestone monitoring, performance tracking, proactive issue identification & resolution orchestration, issue escalation & Senior Leadership presentation.
3. Independently drive on-the-ground client discussions & alignments.
4. Conduct desktop research, basic data analytics and visualization.
5. Support preparation of Senior Leadership updates & presentations; regular reporting.

Requirements

MUST

1. Proficient in Indonesian language for client face-to-face engagement and based in Jakarta, Indonesia.
2. 5-7 years of working experience in Banking, Consulting; especially in Project Management.
3. Knowledge of consumer banking and banking operations.
4. Good verbal and written communication; stakeholder management.
5. Proficiency in Excel.

IDEAL

1. Deep knowledge of consumer banking operations, including:

• Authorization & authentication.
• Fraud operations.
• Credit underwriting & risk management.
• Collection & recoveries.
• Transaction settlements.