Promptly responds to media inquiries within his/her responsibility in a clear, professional, and detailed manner.
Demonstrates effective English communication skills, with the ability to clearly and concisely express ideas both verbally and in writing.
Communicates in a polite and professional manner all hotel requirements and boundaries to clients/organizers to establish mutual agreement and understanding during events at Alila Seminyak.
Acts as a communication bridge between management and clients whenever there is a discrepancy or potential glitch until it can be resolved.
Works with Front Office and Food & Beverage departments to coordinate guest lists, invitations for VIP receptions, luncheons, dinners, or any other hotel events.
Organizes and assists media familiarization trips, bloggers, photo, and video shootings in liaison with the Director of Sales & Marketing, records regularly, and disseminates information to all concerned according to Alila Seminyak requirements.
Coordinates with media, in liaison with the Director of Sales & Marketing, to provide them with required information, assisting in media planning and ensuring media placement.
Manages and monitors all social media channels of Alila Seminyak under the supervision of the Director of Sales & Marketing and Cluster Digital Marketing Manager to increase direct bookings, targeting to post and comment daily on all social media channels, within the guidance and compliance of Alila/Hyatt.
Responsible for all the wording of the hotel communication tools, coordinating with the brand copywriter based on need.
Qualifications
Minimum of 2 years’ experience in the marketing field in the hospitality industry.
Strong ability to build networks and relationships, and maintain a friendly and approachable demeanor.
High level of written and verbal communication skills.