Key Account Manager (Kalimantan)

Adecco is looking for talented individuals to fill several roles with our client, a global travel and hospitality platform.

Remote Working & Placement: For prospective clients in Kalimantan - Balikpapan

Position Summary:

The Key Accounts Manager will develop and grow relationships with key accounts, focusing on understanding client needs, building long-term partnerships, driving revenue growth, and ensuring client satisfaction. The ideal candidate will have a strong sales and account management background in the travel industry, excellent interpersonal skills, and the ability to align client needs with company solutions.

Key Responsibilities:

• Serve as the main point of contact for key accounts, managing commercial inquiries.
• Build and maintain strong relationships with decision-makers for client retention.
• Assess client needs and performance to provide tailored solutions.
• Conduct partner visits to strengthen relationships with management and agents.
• Develop and execute strategic plans to meet sales targets and revenue goals.
• Identify upsell and cross-sell opportunities for additional services.
• Monitor market trends, competitors, and industry developments.

Qualifications and Skills:

• Education: Bachelor’s degree in Business, Travel Management, or related field (Master’s or additional certifications are a plus).
• Experience: 3-5+ years in key account management, sales, or business development in B2B travel.
• Industry Knowledge: Understanding of the travel sector and B2B travel challenges.
• Sales & Negotiation: Proven ability to achieve sales targets and negotiate effectively.
• Technical Proficiency: Familiarity with CRM and booking platforms.