Product Designer

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China, and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovative solutions empower companies to eliminate operational risk, drive new revenue streams, and optimize their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration.

About the role

We are seeking an experienced Product Designer with a strong focus on UI/UX design and design thinking skills to join our dynamic team. As a Product Designer, you will work with the direct-to-consumer team and play a crucial role in providing our customers with the best possible user experience in purchasing insurance.

Job Responsibilities

• Understand product requirements and explore different design solutions by applying the user-centered design process.
• Lead user research to uncover opportunities and validate designs through usability tests.
• Collaborate with the cross-functional team by creating end-to-end customer journey flows and mockups to visualize and share your ideas.
• Communicate and present your design solutions to relevant stakeholders effectively, backing up those decisions with qualitative or quantitative data.
• Maintain a cohesive and consistent user experience of the product across our direct-to-consumer platform, customer portal, employee benefit portal, and other products in the ecosystem.
• Leverage components in the design system and create high-fidelity mockups across different platforms for further testing and development.
• Work closely with Product Managers and partner with Business Operations and Engineering teams to bring design ideas to life.
• Visual design skills with a deep understanding of information design fundamentals such as typography, layout, and information hierarchy.

Minimum Requirements

• Bachelor's Degree in interaction design, human-computer interaction, visual communication, or equivalent experience in product design.
• At least 3 years of proven experience in UX/UI design with a good understanding of design principles, user-centered design methods, and design processes; preferred experience in the insurance industry in a fast-paced start-up environment.
• Excellent verbal, communication, and presentation skills in English.
• Ability to frame problems clearly, bring in original ideas and approaches to solving them, and persuasively communicate the most compelling solutions.
• Critical thinking skills and a growth mindset.
• A self-starter with hands-on experience.
• Running design sprints from start to implementation is preferred.
• Proven experience in working with development and product teams; understanding of HTML & CSS, and ability to discuss possibilities and constraints with developers.
• Good portfolio showcasing a wide range of product design work including responsive website and app design.
• Deep empathy for users and a solid foundation in interaction design techniques.
• Experience working with design tools like Figma, Sketch, InVision, etc.