Customer Service English

Yogyakarta, Jogja, Indonesia Convergence - Operations

Job Description:

- Answering chat from foreign customers professionally and responding to customer inquiries and complaints.

- Providing customers with the organization's service and product information.

- Excellent customer service, focused on all enquiries and provided services.

- Coordinate to related departments for solving the issues.

- Keep records and up-to-date logs of your conversations on our contact center database system.

Job Requirements:

- Fluent in written & verbal communication skill in English

- Having experience in Contact Centre (Point Plus)

- Min. Diploma degree (Fresh Graduate are welcome)